When you order laser-cut parts, you’re not just buying a machine process — you’re buying reliability, speed, and peace of mind. At SSC Laser, we’ve designed our entire workflow around making your experience seamless, accurate, and predictable — from the first enquiry to delivery at your door.
Here’s how our start-to-finish approach benefits your business.
Step 1: Quick, Accurate Quotes
The first step in any job is understanding exactly what you need. Using our Lantek system, we can:
- Import your drawings directly into CAD
- Accurately calculate material, cut time, and processing costs
- Account for any tolerances, tagging, or special cutting requirements
- Generate a precise quote quickly
Because we also use Freshdesk as a central ticketing system, your enquiry is logged, tracked, and responded to promptly, ensuring nothing is overlooked.
Benefit to you: Faster, accurate quotes with no hidden surprises, allowing you to plan your production with confidence.
Step 2: Material Management and Traceability
Once an order is placed, your parts enter our production system via Lantek, which tracks materials from the moment they arrive.
- Goods-in processes record incoming materials and attach test certificates.
- Full traceability ensures every job follows the material through cutting, folding, and finishing.
- Accurate stock visibility helps prevent delays and keeps delivery schedules on track.
Benefit to you: Every part is fully traceable and compliant, giving you confidence in what you receive. No surprises, no lost materials, and no unnecessary delays.
Step 3: Production Excellence
During production, every part is managed through the same integrated system.
- Lantek guides our operators through laser cutting and press braking to ensure precision, correct sequencing, and efficient material nesting.
- Advanced laser processes, including beam shaping, gas selection, tagging, and stitch cutting, are applied according to your specific requirements.
- Internal job tracking provides real-time visibility, allowing us to react quickly if adjustments are required.
Benefit to you: Components are manufactured accurately and efficiently, arriving ready for immediate use while reducing waste and downtime within your own operations.
Step 4: Quality Inspection and Packaging
Before your order leaves our facility, every part undergoes thorough quality checks.
- Each component is inspected for tolerance, edge quality, and finish.
- Protective packaging is applied to minimise the risk of damage during transport.
- Additional care is taken when packaging delicate or complex components.
Benefit to you: Your parts arrive protected, consistent, and ready to use, helping you save time and reduce rework on the shop floor.
Step 5: Delivery and Customer Communication
Our systems continue working for you long after production has finished.
- Orders are scheduled and tracked to ensure reliable deliveries.
- Freshdesk ticketing keeps communication organised, allowing us to respond quickly to questions, changes, or urgent requests.
- You receive clear updates throughout the entire process.
Benefit to you: Reliable lead times, complete transparency, and the confidence to plan your own production schedule effectively.
Why This Matters for Your Business
Many customers come to SSC Laser after experiencing late deliveries, missing parts, or poor communication from previous suppliers. Our integrated systems help us deliver a consistently better experience through:
- Fast, accurate quotations
- Complete material traceability
- Precision manufacturing using advanced laser techniques
- Comprehensive quality inspection and protective packaging
- Reliable, on-time deliveries
In short, our entire process is designed to make your life easier, allowing you to focus on growing your business while we take care of your laser-cut components.
SSC Laser: Systems That Work for You
We've invested in modern software and integrated systems — including Lantek for production management and Freshdesk for customer communication — to ensure every job is handled quickly, accurately, and reliably.
The result is simple: faster quotations, dependable delivery times, and high-quality parts that are ready to use straight out of the box.
If you're looking for a laser cutting partner that removes the stress from manufacturing and keeps your production flowing smoothly, SSC Laser is here to help.
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